﻿{"id":3025,"date":"2022-02-24T14:38:41","date_gmt":"2022-02-24T14:38:41","guid":{"rendered":"https:\/\/performancecomms.flywheelsites.com\/writing-a-pr-agency-wellbeing-strategy-and-welcome-to-thrive\/"},"modified":"2023-08-21T17:05:32","modified_gmt":"2023-08-21T17:05:32","slug":"writing-a-pr-agency-wellbeing-strategy-and-welcome-to-thrive","status":"publish","type":"post","link":"https:\/\/performancecomms.com\/me\/blog\/writing-a-pr-agency-wellbeing-strategy-and-welcome-to-thrive\/","title":{"rendered":"Writing a PR agency wellbeing strategy \u2013 and welcome to Thrive"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-9039\" src=\"https:\/\/performancecomms.com\/wp-content\/uploads\/2023\/08\/max-van-den-oetelaar-buymYm3RQ3U-unsplash-scaled.jpg\" alt=\"\" width=\"1024\" height=\"683\" \/>Given the challenges we\u2019ve all faced over the last few years, both personally and professionally, how we look after our wellbeing in and out of work has been at the forefront of many people\u2019s minds.<\/p>\n<p>While many of us have gone on our own personal journeys on this topic, companies up and down the country have also stopped and reviewed how they are looking after their employees\u2019 wellbeing.<\/p>\n<p>And Performance Communications is no different.<\/p>\n<p>Last year, I was given the responsibility of reviewing our approach to employee wellbeing.<\/p>\n<p>So off I went to Google to dig into what a successful wellbeing strategy looked like.<\/p>\n<p>There\u2019s plenty online, but I thought it might be useful to share the process I\u2019ve been through, especially for those that run or work in communication agencies.<\/p>\n<h2>What is wellbeing?<\/h2>\n<p>It\u2019s a word we\u2019ve all used, a word we\u2019ve all read or seen \u2013 and we probably know what it means. But for those that aren\u2019t sure here\u2019s a definition: the state of being comfortable, healthy or \/ and happy.<\/p>\n<p>Notice it doesn\u2019t differentiate between work and play. That\u2019s because work can certainly impact on your wellbeing, both positively and negatively. While play can impact on your work life. Most people can\u2019t separate the two.<\/p>\n<p>This is proven by a <a href=\"https:\/\/www2.deloitte.com\/uk\/en\/pages\/press-releases\/articles\/poor-mental-health-costs-uk-employers-up-to-pound-45-billion-a-year.html\">Deloitte study<\/a> in 2020 that found poor mental health costs UK employers up to \u00a345 billion each year. This is a rise of 16% since 2016 \u2013 an extra \u00a36 billion a\u00a0year.<\/p>\n<p>Hence the importance of considering what your wellbeing strategy is.<\/p>\n<h2>What is a wellbeing strategy?<\/h2>\n<p>It should consider immediate support, as well as more long term positive and preventative approaches to help people to thrive at work.<\/p>\n<h2>Why having a wellbeing strategy is vital for staff and leaders<\/h2>\n<p>There\u2019s plenty of research out there, but below are a few reasons if you\u2019re trying to justify to your leadership team \/ MDs the importance of workplace wellbeing (and these were before Covid was even a thing).<\/p>\n<ul>\n<li><strong>More engaged:<\/strong> According to a Gallup study in 2019, if employees had higher wellbeing in year one, they would tend to have higher engagement at work in year two, as well as increased positive change in wellbeing in year two <strong>\u2013 <\/strong><a href=\"https:\/\/www.gallup.com\/workplace\/336941\/wellbeing-engagement-paradox-2020.aspx\"><strong>Gallup, 2019 <\/strong><\/a><\/li>\n<li><strong>More effective:<\/strong> When people are in a positive state, they can find 12+ solutions to a given problem compared to two when in a state of anger or fear <strong>\u2013 Fredrickson, 2008 <\/strong><\/li>\n<li><strong>More present: <\/strong>\n<ul>\n<li>For every \u00a31 spent by employers on mental health interventions they get \u00a35 back in reduced absence, presenteeism and staff turnover <strong>\u2013 <\/strong><a href=\"https:\/\/www2.deloitte.com\/uk\/en\/pages\/press-releases\/articles\/poor-mental-health-costs-uk-employers-up-to-pound-45-billion-a-year.html\"><strong>Deloitte, 2020 <\/strong><\/a><\/li>\n<li>People with higher levels of wellbeing have 41% lower sickness absence as a result of poor health. <strong>Gallup, 2012<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Where to start with your research?<\/h2>\n<ul>\n<li><strong>Mental health charities \/ bodies:<\/strong> Mind has some excellent resources, see <a href=\"https:\/\/www.mind.org.uk\/media-a\/4662\/resource3_howtopromotewellbeingfinal.pdf\">here<\/a>. As does Mental Health at Work, who offer an array of tool kits, case studies and useful<\/li>\n<li><strong>Wellbeing industry bodies:<\/strong> As mentioned above, there are templates and information a plenty online. Here are a few links that might be useful: <a href=\"https:\/\/www.cipd.co.uk\/knowledge\/culture\/well-being\/factsheet#gref\">Wellbeing at work<\/a> by the <a href=\"https:\/\/www.cipd.co.uk\/\">CIPD<\/a> (The professional body for HR and people development). Management Consultancy firm McKinsey is also a prominent voice in the <a href=\"https:\/\/www.mckinsey.com\/featured-insights\/well-being-in-the-workplace\">space<\/a>.<\/li>\n<li><strong>Look into how other companies are tackling wellbeing: <\/strong>A good place to start is the PR industry. Lots of the global agencies have announced wellbeing initiatives over the last few years which provide useful inspiration. The wellness space is also another interesting area to look at. How are people like Calm and Headspace tackling workplace wellbeing? Every company is different so what works for a massive organisation is unlikely to work for a smaller one.<\/li>\n<li><strong>Your own staff:<\/strong> Once we\u2019d done a thorough research job on what encompasses a wellbeing strategy, we then conducted an anonymous survey so we could get an idea of employees\u2019 current wellbeing. We then canvassed opinions on all sorts of things from mental health, to physical activities and socials to understand the sort of things they\u2019d want built into this strategy.<\/li>\n<\/ul>\n<h2>Pillars of a wellbeing strategy<\/h2>\n<p>Some of the materials listed above give a good indication of what should be considered as part of a wellbeing strategy. If you haven\u2019t had time to read it, then I\u2019ve included a quick snapshot below.<\/p>\n<p>A robust strategy should cover psychological, physical and financial wellbeing, according to <a href=\"https:\/\/www.baileyandfrench.com\/\">Baily and French<\/a>, a consultancy that advises on workplace culture and wellbeing.<\/p>\n<h2>What you don\u2019t want a wellbeing strategy to be?<\/h2>\n<p>The screen shot below summarises it quite nicely.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-9041\" src=\"https:\/\/performancecomms.com\/wp-content\/uploads\/2023\/08\/Picture-1-1.png\" alt=\"\" width=\"314\" height=\"272\" \/><\/p>\n<p>As the Tweet says above, this is more than table tennis and pints in the pub. It\u2019s about an overall culture. You might have had a drink in the pub after work paid for by the company, but your manager is ruining your overall work experience. This experience will ultimately overshadow any of the other good work going on.<\/p>\n<h2>What you want a wellbeing strategy to be \/ do<\/h2>\n<ul>\n<li><strong>Company culture:<\/strong> Create a culture of wellness that aligns wellness with the business\u2019 goals and missions<\/li>\n<li><strong>A team effort:<\/strong> Have buy-in from employees across the business \u2013 from the most senior to the most junior. The example must be set from the top, though<\/li>\n<li><strong>Clear communication:<\/strong> Ensure employees are consulted and continually informed of wellness initiatives so they feel part of it<\/li>\n<li><strong>Continuous improvement:<\/strong> A strategy that is continually reviewed, evolved, measured and improved. Situations change, people change, therefore, a strategy should be open to change and improvement.<\/li>\n<\/ul>\n<h2>Measuring success<\/h2>\n<p>All the hard work done in getting your strategy together and then implementing it is meaningless if you can\u2019t measure its impact. This is our starter for 10.<\/p>\n<ul>\n<li>Quarterly surveys<\/li>\n<li>Exit interview reviews<\/li>\n<li>360 feedback for managers<\/li>\n<li>Tracking staff retention<\/li>\n<\/ul>\n<p>The combination of anonymous staff surveys, exit interviews and 360-degree feedback for managers should hopefully give staff a voice in terms of what happens across the agency as well as ensuring any team or manager issues can be caught and resolved.<\/p>\n<h2>Welcome to Thrive<\/h2>\n<p>Thrive is the name of our wellbeing strategy, which we officially announced to the agency a few weeks ago. We have evolved Baily and French\u2019s psychological, physical and financial wellbeing recommendation in three pillars: Mind, Body and Soul. Mind to cover Mental Health, Body to cover physical health and Soul to include a broader set of things, including social and an element of financial.<\/p>\n<p>Our MDs have set aside an overall annual budget to go towards wellbeing. This will be split into two pots.<\/p>\n<p>Pot one will see money go towards the individual. This will be a monthly amount that can be spent on anything wellbeing related: a gym membership, yoga sessions, a mindfulness course, the list goes on.<\/p>\n<p>Pot two is a collective pot that will be utilised by the staff to cover activities around Mind, Body and Soul. What those activities are is yet to be decided.<\/p>\n<p>And then it\u2019s over to us. All of us. To work collectively to drive this forward.<\/p>\n<h2>To finish\u2026.<\/h2>\n<p>As we can now spend a little more time face to face, it felt like the right time to launch Thrive. We won\u2019t get it right all the time, but we\u2019ll keep trying because let\u2019s face it, after the last few years, we all need to be proactively looking after ourselves and each other that bit more.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Photo by <a href=\"https:\/\/unsplash.com\/@maxvdo?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Max van den Oetelaar<\/a> on <a href=\"https:\/\/unsplash.com\/s\/photos\/wellbeing?utm_source=unsplash&amp;utm_medium=referral&amp;utm_content=creditCopyText\">Unsplash<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Given the challenges we\u2019ve all faced over the last few years, both personally and professionally, how we look after our wellbeing in and out of work has been at the forefront of many people\u2019s minds. While many of us have gone on our own personal journeys on this topic, companies up and down the country [&hellip;]<\/p>","protected":false},"author":1,"featured_media":3026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[818],"tags":[1634],"class_list":["post-3025","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-wellbeing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Writing a PR agency wellbeing strategy \u2013 and welcome to Thrive - Performance Communications<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/performancecomms.com\/me\/blog\/writing-a-pr-agency-wellbeing-strategy-and-welcome-to-thrive\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Writing a PR agency wellbeing strategy \u2013 and welcome to Thrive - Performance Communications\" \/>\n<meta property=\"og:description\" content=\"Given the challenges we\u2019ve all faced over the last few years, both personally and professionally, how we look after our wellbeing in and out of work has been at the forefront of many people\u2019s minds. 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